Hotel was great. Staff were very good as well. Room was very clean and new feeling. Had a European feel to it vs a typical middle east hotel. So, a bit more minimal. But comfortable. Bedroom wallpaper was a large scale map of Dubai which was very helpful to orient new visitors to the city.
Dave
April 2025
I was very pleased with the service I received from this hotel. All staf is very friendly and helpful. Rooms are fine, with good beds and a great shower. Lokation also very good. Check out time is not too early (at 12) and it’s possible to leave lugage with the concierge.
Yessica
November 2023
I have been here between 17-21 th November. Now I will be honest. I was travelling with my best friend and hotel staff was extremly kind and helpful. Especially Zen at reception and Amjah ( if i am not mistaken), they really deserve all the best. Although there was no hair dryer, slippers, hangers in the room, I asked for them and they brought them immediately. I had wonderful 3 days in this hotel, do not forget to attend ladies night and get 3 free cocktails, it was fun. Location is good near metro Al jaddaf, but it is far from beaches, take it into consideration. Breakfast was okay but choices were not too much. Room was clean and generally hotel is new. View from our room was incredibly nice. Pool is very cool, you can take a lot of amazing pictures there, it looks very luxurious. There is transportation to shopping center as well. In this hotel everybody looks happy and always similing. Good job Guys!
Aysel
November 2024
Breakfast needs improvement (not that many option and no live cooking station. Only black coffee in a pot brewed 2h ago available, asked for a latte but had to pay extra for it. At rush hour staff cant cope with demand, most available tables stay dirty from previous guests for long time.. i ended up eating on a table that wasnt wiped from previous people because no one was assisting us and my food was getting cold) The rest of the hotel was good tho, especially for the price. Pool upstairs is really nice, theres a restaurant as well right by the pool you can order, the food is good. It was nice to be able to have food while still watching my kids in the pool. Rooms are not big but comfortable and clean. Theres parking downstairs, and the area is by the canal and nice to walk. Theres a playground for the kids near by accessible by walking.
Roxanne
April 2025
This is our second stay at this hotel, and once again, we are very pleased. It's definitely a great option for its price. We really enjoy the breakfast and dinner at the hotel. The rooms are clean and spacious, and there’s a pool and gym available. On Fridays, instead of the buffet, they offer a restaurant-style menu with a choice of three different dishes. The portion sizes were pleasantly surprising. The staff is polite, and any of your questions are resolved within minutes. We sincerely recommend this hotel. It takes less than 30 minutes by metro to reach the Burj Khalifa, and about 1 hour 20 minutes to the Ibn Battuta metro station. Creek Harbour is very close, and you can take a water taxi for less than a dollar.
Lizaveta
Oktober 2024
The receptionist, Aumen, was very friendly and helpful. The breakfast was excellent, and the hotel's location was conveniently close to the city area. The cleaning service was outstanding, with our room being cleaned daily during our 7-day stay. We could easily request services over the phone and received quick responses.
Sudeep1
April 2025
Exceptional Stay with Impeccable Service From the moment we stepped in, we were welcomed with warmth and professionalism. The check-in process was seamless, and the staff went above and beyond to ensure our comfort. The room was spotless and elegantly designed, with plush bedding and a breathtaking creek view. Every amenity was thoughtfully provided, from high-speed WiFi coffee machine and daily replenishment of water, tea and coffee. What truly set this hotel apart was the outstanding service. The reception Ms Khi was very accomodating, and even arranged transport for us. Ms. Tinzah the Housekeeping attendant is attentive yet discreet, trust worthy, you do not need to worry of your personal stuff getting lost or missing also ensuring our room felt fresh and clean each day. The roof top restaurant Rongo Rongo exceeded expectations with its diverse menu and exquisite flavors. They even have a roof top pool. The breakfast during of 7 days stay was not that good, they almost the same menu every day with limited selections. The way the egg (omellete) was made is not favorable. Location-wise, couldn’t be better—just a short walk to Jaddaf Metro Station making it sightseeing effortless. One more great thing of this hotel is the roof top view. Overall, this was more than just a place to stay; it was an experience. If you’re visiting Dubai its highly recommend to go to this hotel for its service, and unbeatable atmosphere.
Ramon
April 2025
Great location, staff, room and pool
Sanah
November 2024
We recently stayed at Intercity Jaddaf hotel , and it was an wonderful experience! The hotel was exceptionally clean, the breakfast was delicious with plenty of options, and the location was incredibly convenient. However, I can say huge thanks to Hymen, Zin, Nour and Charvi. They were friendly, quick, and responsible, always going above and beyond to ensure we had everything we needed in no time at all even when we reached out to them at midnight . Their professionalism and willingness to help made our experience truly exceptional. A huge thanks to whole employees for making our stay so enjoyable! I would highly recommend this hotel to anyone and will definitely stay here again.
Yasaman
Januari 2025
As I stayed here for the second time this month, I can say that this time the stay was also incredible. Except that the minibar (fridge) in the room was not working at first, but it was quickly replaced. The service was incredible as always, except that I thought that Zin, who was behind the reception desk, was more serious and non-emotional and less attentive to details, because at first we only got only one key card, although there were two of us. Of course, we are all different people and it all depends on the mentality, but in my opinion Zin was very different from the other staff who were always smiling and cheerful. Perhaps this is influenced by personal life circumstances, so I can't judge strictly. Although, these were minor things compared to how much we enjoyed our stay (especially the rooftop pool and breakfasts). Dining room service was also so convenient. I still hope to come back a third time :)
Anton
Maret 2025